Privacy Policy

This notice discloses the privacy practices of Swan Companion, LLC at www.swancompanion.com. In this document, we address:

• What personally identifiable information (PII) is collected from you through this website
• How we use the data we collect on you
• With whom we share any personally identifiable information
• Why did we choose to collect this personally identifiable information
• What choices are available to you regarding the use of your data
• The security procedures in place to protect your information
• How you can correct any inaccuracies in this information
• How we collect your information

How We Collect Your Information

We collect information about our website visitors in a variety of ways. By visiting this website, you agree to our collection and use of your data as described below. If you do not agree with the terms set out below, please do not visit this website. We collect, record, and analyze information on visitors to our website.

Voluntary Data Collected

The personally identifiable information (PII) comes from data you voluntarily supply to us when you fill out a form on this website. PII, which we collect from our forms includes your name, email, phone number, and address. If you provide social media details, we may retrieve publicly available information about you or your organization from social media.

Involuntary Data Collected

Additionally, this website collects your IP address and uses cookies. An IP Address is a unique string of numbers that identifies the computer you are using to access the internet. We use IP Address data only to maintain the security of our website and servers. A cookie is a piece of data stored on your hard drive to help us improve your access to and your experience on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Through cookies, we collect anonymous traffic data including browser information, device information, and language. All of this involuntary data we collect is anonymized and contains no PII. For example, we cannot find the IP address of a specific (named) website visitor.

How We Use Your Information

We will use your information to respond to you regarding the reason you contacted us if you have filled out a form. Additionally, we use traffic data to provide an overview of how people are accessing and using www.swancompanion.com. It is not used for any additional purpose. We never sell, rent, or share your information with any third party, except for third-party software we use to respond to you.

What Are Internet Cookies?

Cookies are small text files containing unique data to identify your computer to the network. When you visit our website, for example it gives your browser a cookie to store in a cookie file that is placed in your browser’s folder on your hard drive. The next time you visit the same website, the browser will give back the cookie to identify you. The website than loads with a personalized experience. Cookies contain data, and typically includes a unique identifier and a site name. A cookie could also include personally identifiable information such as your name, address, email, or phone number if you have provided that information to a website. An example of cookies is when you open up a website and your username and password are auto-filled. Cookies provided your login information to the website.

How We Use Cookies on Our Website

We use the following cookie-based software on our website: Google Analytics – we use Google Analytics and Google Tag Manager to understand how our site is used, so we can improve the user experience. User data is all anonymous. Read Google Analytics’ Privacy Position. External Link. Opens in a new window.

Email Communications

Forms on this site include the option to opt-in to additional marketing emails from us. If you choose to opt in, we may send you email communications in the future. These communications include but are not limited to, educational material, promotional material, and notifications about changes to this privacy policy. You may opt out of any future contact from us at any time by clicking an unsubscribe link in an email or calling us.

How We Protect Your Information

We are committed to managing all data, including personally identifiable information, by all relevant laws and regulations, including Europe’s General Data Protection Regulation.

Retention and Deletion

We do store this data both on our servers and as emails that are generated on form submissions. We will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. We will periodically delete this data if no longer needed.

Data Breach Policy

In the event of a data breach, we will notify you of the details of the event, including what personally identifiable information was exposed and when the breach occurred. In situations where it may not be practical to contact all impacted parties, we will take reasonable steps to publicize the statement (including publishing it on the website).

When We Disclose Your Information

We may disclose personally identifiable information to any third party when disclosure is required by law, or desirable to permit us to exercise or preserve our legal rights or take action regarding potentially illegal activities or to protect the safety of any person. In the event of a merger or acquisition or any other transfer of data ownership, we will notify you of the change before the transfer of ownership.

Children

This website is not intended for children under the age of 18 and does not knowingly collect any personally identifiable information from children under the age of 18. If a parent or guardian believes that this website has collected the personally identifiable information of a child under the age of 18, please contact us.

Contacting Us About Your Data

Please contact us by using our contact form on our contact us page for any relevant questions or concerns about user privacy, including:

• Confirming exactly what personally identifiable information we have on record for you
• Correcting incorrect personally identifiable information
• Removing your personally identifiable information, with or without reason
• Having a copy of your personally identifiable information sent to you

Links To Other Sites

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of other websites. We encourage you to be aware of when you leave our site and then read the privacy policy on each new website you visit.

When This Privacy Policy Changes

We may change this privacy policy and our data collection and management practices. We reserve the right to update changes to this privacy notice and to our practices in collecting and handling personally identifiable information. If we make material changes, we will post a notice on this website and indicate at the top of this statement when it was most recently updated.

Contact Us

If you have any questions about these Privacy Policy, you can contact us by email at: office@swancompanion.com